Privacy Policy

Suggested text: At Snackistan, we value your privacy. All personal information collected (name, email, address, payment details) is used solely for order fulfillment and communication. We do not sell, trade, or rent your data to any third party. Your payment information is securely processed via trusted, encrypted gateways.

What We Collect

Suggested text: • Name, address, contact details
• Order and payment information
• Browsing behavior (for better user experience)

How We Use It

Suggested text: • To process and deliver your orders
• For customer support and feedback
• To send promotional emails (only with your consent)

Shipping Policy

Suggested text: Delivery Locations: We ship across India. International shipping is available for select countries.

Processing Time: Orders are processed within 1–2 business days.

Shipping Time:
• Metro Cities: 3–5 days
• Other locations: 5–8 days

Shipping Charges:
• Free delivery on orders above ₹499 (India only)
• Charges vary for international orders (calculated at checkout)

Note: As our products are handmade in small batches, slight delays may occur during festive seasons.

Return & Refund Policy

Suggested text: Due to the perishable nature of food products, we do not accept returns.

Refunds will be provided under the following conditions:
• Wrong item received
• Damaged or expired product on delivery
• Item not delivered beyond 10 working days from dispatch

To request a refund:
• Email us at info@snackistan.co.in within 48 hours of delivery
• Include your order number and product images

Refunds will be processed within 5–7 working days to your original payment method.

Payment Policy

Suggested text:We accept secure payments via:
• UPI
• Credit/Debit Cards
• Net Banking
• Wallets (Paytm, PhonePe, etc.)

All transactions are processed through encrypted payment gateways. Snackistan does not store any card or payment details.

Cancellation Policy

Suggested text: Cancellations can be requested within 2 hours of placing the order by emailing us or contacting our WhatsApp support.

Once the product is shipped, cancellation will not be possible.

Quality Assurance

Suggested text: All products at Snackistan are:
• Homemade in hygienic kitchens
• Made from 100% organic ingredients
• Free from preservatives and artificial colors

If you’re not satisfied with the quality, please contact us. We promise to make it right!

Contact Us

Suggested text: Have a query or feedback?

📧 Email: info@snackistan.co.in
📞 Phone: +91-9907478048
💬 WhatsApp: 9907478048
📍 Bangalore, India